Thiago Cardoso Support engineer on Dynamics Team,
Many customers started the migration from Voice of Customer to Microsoft Forms Pro.
Recommendation to use question embedded in the email.
- Use a Net Promoter Score (NPS) question on the survey.
- Click on the button "Insert the first question".
more information How can I create a embedded mail with Forms Pro, replacement for Voice of Customer #drops - Microsoft Dynamics CRM Community
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